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Home Cases Alif Tech’s Case

How to reduce service downtime by 80%

Case summary

Objective:

Migrate from the former provider’s IT infrastructure and on-premise solutions to high-uptime servers, with the goal of reducing infrastructure management time

Solutions:

— Custom-configured cloud servers
— Managed Kubernetes
— Container registry
— Cloud databases
— S3 storage
— Public IP addresses
— Load balancers
— Firewalls

Results:

Component 20
Seamless migration from another local provider’s IT infrastructure and on-premise solutions
a4
80% reduction in service downtime
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Transition to a modern technology stack for IT development
Group 1321316176
Over 30% reduction in IT infrastructure management time
a5
x6 decrease in IT incidents

Client profile

Alif Tech is a FinTech developer with a portfolio of solutions for payments, money transfers, online shopping, and Buy Now, Pay Later services, partnered with over 3500 stores across Uzbekistan.

As a subsidiary of the expansive holding company, Alif Capital Holdings Limited, which is headquartered in the UK, Alif Tech was established in Uzbekistan in 2019. The company’s business activities started with the launch of a Buy Now, Pay Later (BNPL) service. Currently, Alif Tech is actively engaged in the development of three FinTech products within the country: the BNPL service mentioned before, as well as an e-commerce marketplace and payment solution app.

As of now, Alif Tech has firmly established itself as a leader in Uzbekistan’s FinTech market.

Before turning to Servercore, Alif Tech used both its own equipment and another local provider’s cloud solutions for hosting, as well as data storage and processing. Ensuring the smooth operation of Alif Tech’s digital services requires powerful and flexible cloud services capable of handling extreme workloads. The company also needed the ability to quickly scale up its resources in the event of an unexpected traffic spike.

Alif Tech by the numbers

> 2.5 mln

customers within its ecosystem

> 1 mln

provided installments

250+

employees in Uzbekistan

$123M

GMV of Alif Nasiya project

Why Alif Tech chose Servercore

Alif Tech’s rapid business growth necessitated a transition to a more modern technology stack, compared to the one they used to launch their previous projects. In the past, the company relied on on-premise solutions and later turned to renting VPS/VDS with relatively simple configurations from a local provider.

However, the previous contractor’s technical capabilities fell short of meeting Alif Tech’s business needs. Specifically, the company could not adjust the amount of resources consumed by virtual machines and lacked API capabilities, which proved inconvenient.

Servercore’s cloud products and services offered several features that appealed to the company:

Component 20
fault-tolerant cloud IT infrastructure,
a2
compliance with the local legislation on data storage and processing,
a3
convenient resource management system, available in the control panel or via API,
dollar-sign (1)
affordable pricing policy with a pay-as-you-go model,
a4
high SLA level of cloud servers — 99.98%,
a5
cloud service ecosystem perfectly suited for building unified IT infrastructure,
Group 1321316176
round-the-clock availability of qualified support for resolving technical and organizational issues.

Do you have a similar task or questions?

«Our collaboration with the previous provider was marred by low server performance and a lack of flexible settings, which complicated the process of scaling up our business. In 2022, we learned about Servercore’s flexible cloud services in Uzbekistan and decided to try them out. After launching several test projects and confirming the stability of the IT infrastructure. After that, we initiated the migration process while simultaneously implementing new technologies offered by Servercore».

Iskandar Rakhimov

Team lead of BNPL project at Alif Tech

Client's main objectives

The flexibility and scalability of the new provider’s resources had to meet the rapid pace of business growth. For Alif Tech, it was crucial not only to migrate its services to a contractor with a flexible IT infrastructure but also to ensure minimal service downtime during the migration. 
Alif Tech sought providers with clear and transparent pricing policies to avoid overpaying for consumed resources and internet connection speed, as they had experienced with their previous contractor.
As Alif Tech’s business is actively growing, they needed to reduce the time IT specialists spend on routine tasks to focus on strategically important product projects.
After migrating to high-performance servers, Alif Tech aimed to cluster their applications and transition to newer technologies to avoid technical issues.

Solution

Alif Tech's business needs

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Seamlessly migrate from another local provider’s IT infrastructure and on-premise solutions to a flexible cloud solution
arrow-right (4) 7
Optimize operational expenses for IT infrastructure
arrow-right (4) 7
Reduce downtime and cut down on IT infrastructure management time
arrow-right (4) 7
Transition to a modern technology stack for IT project development

Servercore's solution

check 3
Servercore organized a turnkey migration and selected flexibly scalable cloud services to meet the company’s objectives free of charge
check 3
Provided rented resources via a pay-as-you-go model
check 3
Provided cloud servers with a 99.98% SLA, reducing unexpected downtime by 80%. Delivered a control panel with an easy-to-use resource management system
check 3
Provided new hardware and cutting-edge software that supports the latest technologies on the market, including application clustering

Solution

Alif Tech's business needs

Servercore's solution
Seamlessly migrate from another local provider’s IT infrastructure and on-premise solutions to a flexible cloud solution
arrow-right (4) 7
Servercore organized a turnkey migration and selected flexibly scalable cloud services to meet the company’s objectives free of charge
Optimize operational expenses for IT infrastructure
arrow-right (4) 7
Provided rented resources via a pay-as-you-go model
Reduce downtime and cut down on IT infrastructure management time
arrow-right (4) 7
Provided cloud servers with a 99.98% SLA, reducing unexpected downtime by 80%. Delivered a control panel with an easy-to-use resource management system
Transition to a modern technology stack for IT project development
arrow-right (4) 7
Provided new hardware and cutting-edge software that supports the latest technologies on the market, including application clustering

Results and future plans

Alif Tech seamlessly migrated from their previous provider and an on-premise solution to Servercore’s cloud, encountering no issues along the way. Throughout the migration project, Servercore’s engineers offered extensive support, ensuring minimal downtime for Alif Tech’s FinTech services. As a result, the client was able to decrease unexpected equipment downtime by 80%.

Alif Tech currently rents custom cloud servers from Servercore, featuring 660 virtual cores and using over 2 TB of RAM for data processing. Alif Tech leverages Managed Kubernetes to ensure service availability and stability, while also utilizing Container Registry for storing container images. The company was able to further enhance work efficiency and data protection by using object storage solutions, load balancers, cloud databases and firewalls.

As a result of Servercore’s assistance, Alif Tech has been able to devote more time and resources to developing and improving their own products. This shift in focus has resulted in over 30% reduction in time spent on managing IT infrastructure and in a 6-times decrease in incidents. Alif Tech’s technical specialists have experienced a significant boost in overall productivity, while the process of setting up IT processes within the company has been greatly simplified.

Previously, Alif Tech experienced several challenges in setting up and maintaining clusters. However, with Servercore’s support, they managed to leverage Kubernetes clustering and solve the issue. Transitioning to a modern technology stack has led to improved operational efficiency and expanded technical capabilities for Alif Tech.

Looking ahead, the company aims to scale up its business and anticipates requiring additional server capacity for upcoming projects. With confidence in Servercore’s services, Alif Tech is prepared to select Servercore as its technology partner for these new projects.

Do you have a similar task or questions?