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Home Cases BPMN Solution Case Study

Increasing Service Response by 35% and Reducing IT Costs by 20% When Migrating to Cloud

BPMN Solution, a certified partner of ELMA365 and 1C, which helps to implement and support solutions for business process automation.

Case Overview

Objective

Migrating from on-premise to cloud servers, reducing IT infrastructure costs, and accelerating the responsiveness of digital services.

Results

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Storage and processing of personal data by the legislation of Uzbekistan
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Fast and smooth resource scaling for new clients
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20% decrease in IT infrastructure costs
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35% faster service response

Client Profile

BPMN Solution is a company that offers a wide range of business consulting, implementation, and support services for IT solutions focused on digitalization, process automation, and effective data analytics. It is a resident of IT Park and a certified partner of ELMA365 and 1C. Since 2024, the consulting organization has been successfully operating in the Uzbekistan market, helping companies optimize business processes and increase efficiency.

BPMN Solution’s clients include companies of all sizes, from micro-organizations to large enterprises across various industries, including fintech, retail, and the public sector. BPMN Solution helps them build transparent processes and supports clients at every stage: from initial process analysis to launching ready-to-use IT solutions based on the ELMA365 and 1C platforms into production. The company also transfers expertise and provides detailed documentation to customers for ongoing support of implemented IT solutions.

The company’s IT consulting is closely tied to the implementation of digital services, including procurement management, electronic document management, CRM, HR process automation, and much more. To work effectively with its clients, BPMN Solution requires high-performance and flexible cloud servers that ensure seamless resource scaling for new clients and prevent system response slowdowns.

In addition, it is important for the company that client and corporate data are securely stored in a certified cloud, localized in Uzbekistan, with the ability to create backups.

Why BPMN Solution Chose Servercore

Before migrating to Servercore’s cloud, BPMN Solution hosted its services on dedicated on-premise servers. This led to several challenges, from the need to independently maintain uninterrupted system operation to the high costs of servicing their own servers.

As a result, the BPMN Solution team decided to select a reliable local cloud provider to delegate most of the work involved in organizing and maintaining their IT infrastructure. After researching the cloud services market in Uzbekistan, the consulting company chose the Servercore platform for migration.

Key selection factors:

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compliance of the IT infrastructure with the law on the storage of personal data in Uzbekistan,
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cloud server uptime according to an SLA — 99.98%,
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competitive pricing and transparent billing,
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24/7 prompt professional technical support.
“To host our BPM system, we needed to choose a reliable IT infrastructure that complies with personal data storage requirements in Uzbekistan. We chose Servercore’s cloud because it not only met legal requirements but also satisfied our criteria for service availability and scalability. In addition, our clients can now seamlessly work with our services from anywhere in the world.”
Natalia Kachalova

Head of BPMN Solution

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Client's Main Objectives

BPMN Solution consults a variety of companies, including public sector organizations. Working with them involves storing large volumes of personal and sensitive data. Therefore, it was critical for the consulting company to host its services in a reliable certified data center in Uzbekistan to ensure secure data storage and enable backups if necessary.

To work effectively with clients, BPMN Solution required not only to ensure uninterrupted IT infrastructure operation but also to quickly scale resources when new projects appeared. Accordingly, the consulting company sought cloud solutions that would provide high service availability and rapidly adjustable computing power.

Before migrating to the cloud, BPMN Solution deployed its BPM system on dedicated on-premise servers. Maintaining uninterrupted server operation and constantly needing to increase server capacity for new projects resulted in high expenses for the company’s budget. Therefore, the consulting company was looking for cloud solutions that would allow effective budget control as the use of resources increased.

Solution

BPMN Solution's needs

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Migrate to the cloud and store data under Uzbek laws
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Accelerate IT system response and ensure rapid resource scaling
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Optimize IT infrastructure costs

Servercore's solution

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Provided resources in a local Tier II+ data center
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Guaranteed 99.98% SLA for cloud servers and resource resizing in just a few clicks
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Provided competitive resource pricing and a transparent billing system within the control panel

Solution

BPMN Solution's needs

Servercore's solution
Migrate to the cloud and store data under Uzbek laws
arrow-right (4) 7
Provided resources in a local Tier II+ data center
Accelerate IT system response and ensure rapid resource scaling
arrow-right (4) 7
Guaranteed 99.98% SLA for cloud servers and resource resizing in just a few clicks
Optimize IT infrastructure costs
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Provided competitive resource pricing and a transparent billing system within the control panel

Results and Future Plans

BPMN Solution has successfully migrated from dedicated on-premise servers to reliable and high-performance Servercore cloud servers in a certified Tier II+ data center in Uzbekistan. This enabled secure storage of personal data by local legal requirements, as well as integration with government APIs and 1C systems.

Guaranteed 99.98% fault tolerance of cloud servers under SLA ensured uninterrupted operation of the BPM system and improved the response time of the consulting company’s digital services by 35%. BPMN Solution also gained the ability to quickly resize resources for new client projects thanks to Servercore’s flexible cloud platform settings.

Additionally, the company managed to reduce IT infrastructure costs by 20%, since it no longer needed to maintain servers or ensure their uptime independently. The transparent billing system in the Servercore dashboard enables BPMN Solution to effectively manage its IT expenses.

Currently, Servercore’s computing power hosts the consulting company’s key BPM system, including various types of software and products for delivering automation services tailored to clients from different business sectors and the public sector. Some web applications are deployed on containerized infrastructure using the Managed Kubernetes service.

The company has also organized data storage for all client projects in Servercore’s file storage. It also uses Servercore’s backup service to enhance the resiliency of its IT infrastructure.

In the near future, BPMN Solution plans to increase the number of Managed Kubernetes clusters in Servercore to further scale its services and applications for tens of thousands of new users in Uzbekistan, as well as to conduct load testing at various levels of complexity.

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