How to Reliably Deploy a Speech AI Service on Dedicated GPU Servers in Uzbekistan

ROBIQ AI LLC, a developer and provider of turnkey speech AI services, solutions, and products for businesses.

Case Overview

Objective

Deploy IT infrastructure in Uzbekistan in compliance with the local law on personal data storage, ensure uninterrupted operation of the AI service.

Solution

Results

Client Profile

ROBIQ AI LLC is a developer, distributor, certified partner and integrator of ™JustAI and ™Tovie AI solutions in Uzbekistan.

Since 2019, the company has been developing its business related to implementation and delivery of turnkey speech AI services, solutions, and products for corporate customers. The portfolio of ROBIQ AI LLC includes AI solutions for enterprise business in various industries, including banking, retail (CaStore, Uzum, etc.), insurance, hospitality, and others.

Robiq’s team has years of expertise in automating inbound and outbound calls and running smart chatbots in a various languages, including mixed language models. The company also has experience in developing and delivery of robots in the Uzbek language.

Bots developed by ROBIQ AI LLC successfully complement 24/7 contact centers, helping to reduce the load on operators for typical requests, and solve the problem of a customer waiting on the line. They improve customer experience and allow businesses to scale without hiring more people for their contact center.

The company operates under two brands — Unistar Digital and Robiq AI in Europe and the CIS. The total revenue of the group of companies exceeds USD 3 million.

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HWG Sababa by Numbers

>$3 m

total annual revenue of the group of companies

5

years of expertise in implementing AI solutions

30+

AI projects in the portfolio

Why Robiq Chose Servercore

ROBIQ AI LLC needed to deploy a dialog platform to implement and operate conversational AI in Uzbekistan. The company was looking for a provider with the IT infrastructure physically located in Uzbekistan and meeting the regulator’s strict requirements to processing and storage of personal data.

Other important criteria were high fault tolerance of IT infrastructure and scalability of servers. After a little research into the offerings on the market, ROBIQ AI LLC chose Servercore.

The key factors of this choice were:

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«We chose Servercore because it met our requirements for reliability, security, and performance. Compliance with the law of Uzbekistan and availability of a certified data center also played an important role. In addition, the level of technical support and flexibility of Servercore’s infrastructure enabled us to efficiently deploy and scale our conversational AI platform».

Client’s Main Objectives

Store personal data in accordance with the law of Uzbekistan

ROBIQ AI LLC handles personal data of customers from various industries, including the banking sector. Therefore, it is critical for the company to cooperate with a provider whose facilities are physically located on the territory of Uzbekistan. The IT infrastructure provider’s data centers must also comply with ZRA-547-son and PCI DSS standards.

Scale the speech AI platform on reliable servers

A dialog platform for implementing speech AI requires powerful server resources to ensure that the service runs smoothly and can handle large volumes of requests in real time. To ensure fast product operations, servers need to be able to ramp up quickly as the systems load increases.

Optimize IT infrastructure costs

IT infrastructure scaling leads to a significant increase in the resource costs. Therefore, ROBIQ AI LLC was looking for solutions that would effectively control the company’s budget while increasing the consumption of server capacity.

Host the AI model on servers with NVIDIA Tesla T4 or A2 GPUs

The company needed high-performance servers with NVIDIA graphics cards to run bilingual chatbots with fast response times and high quality answers.

Solution

Robiq Requirements

Servercore Solution

Solution

Robiq Requirements

Servercore Solution

Store customers’ personal data according to the law of Uzbekistan

Accommodate a transformer model for bilingual bots

Scale the speech AI platform on reliable servers

Optimize IT infrastructure costs

Results

ROBIQ AI LLC has successfully deployed a platform for implementing speech AI on dedicated GPU servers at Servercore. The IT infrastructure compliant with the regulatory requirements of Uzbekistan and its location in a PCI DSS-certified data center enable the company to actively interact with customers from the banking and government sectors.

Guaranteed fault tolerance of dedicated servers up to 100% SLA ensures stable 24/7 operation of Robiq bots and voice assistants. In addition, the high interoperability of Servercore solutions makes it easy to embed Robiq’s dialog platform into the customer ecosystem.

The flexibility of the leased IT infrastructure gives the company the ability to quickly increase server capacity as the load on the systems grows during the peak hours. The transparent billing system in the Servercore control panel allows ROBIQ AI LLC to effectively track and control server costs in the conditions of periodic re-sizing of the resources used.

In the near future, the company has plans for technological development of its AI service in Uzbekistan. ROBIQ AI LLC plans to increase the number of dialogs processed within its platform to implement speech AI and improve the quality of support for large customers. To achieve this, the company will need large server resources with GPUs in Servercore.

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