Healthcare Cloud Hosting in Kenya: Hybrid or Fully In-Country

Host patient data on a Tier III cloud in Nairobi. Keep your existing hospital systems, connect them to Servercore, and stay audit-ready under the Data Protection Act 2019 and the Digital Health Act 2023.

When Your Hospital Needs Servercore

You don’t want to pay to run two systems at once
01
Part of your infrastructure sits outside Kenya, and data residency is now under scrutiny
02
Patient data is sensitive, and you need to be ready for ODPC audits
03
Staying in SHA contracting for 2026/28 requires a DHA-certified HMIS integrated with the national HIE
04
Legacy clinical systems that can’t be rebuilt from scratch
05
Non-compliance is costly: ODPC fines reach KES 5 million or 1% of annual turnover, plus daily penalties until resolved
06

Two Ways to Meet Data Residency

Hybrid

Keep your certified HMIS/EMR and on-prem systems, and connect them to Servercore’s Nairobi cloud over a private channel. Only the data that must stay in Kenya moves in-country.

Full in-country hosting

Move your systems to a Tier III cloud in Nairobi with free migration. Your data stays in Kenya.

Redundancy and DR

Replicate your systems across environments for fault tolerance, backed by automated backups and fast recovery.

What Connects Your Hospital to Servercore

Global Router (L3VPN)

Private network linking your on-prem systems with the Nairobi cloud.

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Direct Connect

Secure, high-speed channel without the public internet.

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Cloud Backup

Automated backups of clinical data and databases.

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Object Storage (S3)

Scalable in-country storage for records, images, and archives.

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Why Hospitals Host with Servercore

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In-country data residency

Patient data stored in a partner Tier III data center in Nairobi.

Certified infrastructure

ISO 27001 and PCI DSS 4.0.1, which helps you meet DPA 2019 and Digital Health Act 2023 requirements.

Hybrid-ready

Keep existing systems and add only what you need locally, with no paying for two full stacks.

Free migration

Turnkey move from a foreign cloud or on-premises.

24/7 local support in English

Average chat response 15 minutes. Billing in Kenyan shillings, payment by M-Pesa or bank transfer.

Security and Compliance for Health Data

5-tier protection

From data center to application: 24/7 surveillance, 2FA, encryption.

Meets the Act’s security measures

The Data Protection Act (Sections 41–42, General Regulations 2021) mandates encryption, access controls, audit logging, and backups for personal data. Servercore delivers all four at the infrastructure layer.

Standards

ISO 27001, PCI DSS 4.0.1, GDPR, DPA 2019. In-country hosting supports the safeguards and in-country storage many facilities choose for sensitive health data under the Digital Health Act 2023.

Shared responsibility

Servercore provides the infrastructure and acts as your data processor, while your facility remains the data controller responsible for its own DPA and Digital Health Act obligations. If a breach occurs, your facility must notify the ODPC within 72 h; Servercore, as processor, must notify you within 48 h and supports fast detection through logging and monitoring.

Choose the Region Where You Want to Deploy Your Service

Nairobi
Almaty
Tashkent
1 availability zone
TIER III Design
TIER III
ISO27001
PCI DSS
Nairobi
Kenya
  • Dedicated Servers
  • Cloud Servers
  • Cloud Databases
  • Managed Kubernetes
1 availability zone
TIER III Design
TIER III Facility
ISO14001
ISO20000
ISO9001
ISO27001
ISO45000
Almaty
Kazakhstan
  • Dedicated Servers
  • Cloud Servers
  • Cloud Databases
  • Managed Kubernetes
1 availability zone
2 availability zone
3 availability zone
Reliability level — N+1
TIER II
Tashkent
Uzbekistan
  • Dedicated Servers
  • Cloud Servers
  • Cloud Databases
  • Managed Kubernetes
TIER III
Tashkent
Uzbekistan
  • Dedicated Servers
  • Cloud Servers
  • S3
  • Managed Kubernetes
Tashkent
Uzbekistan
  • Dedicated Servers
  • Cloud Servers
  • Cloud Databases
  • Managed Kubernetes

Tier III data center in Nairobi

Tier III infrastructure, ISO 27001 and PCI DSS certified. Keep personal data in-country and stay audit-ready under the Data Protection Act 2019. Fault tolerance level of at least 99.982% (no more than 95 minutes of downtime per year).

Compliance with global and local security standards

The data centers hosting Servercore products comply with DPA 2019 and GDPR standards and are PCI DSS 4.0.1 certified.

Five levels of client data protection

We ensure security of projects at all levels, from data centers to apps, through a range of measures, including 24/7 video surveillance, 2FA, encryption, and more.
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Servercore is Stable, Simple, and Offers Local Infrastructure

Request a consultation
01
Secured technologies

IaaS и PaaS

A wide range suitable for any task

Availability zones in Kenya, Uzbekistan, and Kazakhstan​

IAM service for managing authorization and access levels

02
Stability

SLA up to 100%

Maximum server availability

Compliance with GDPR and DPA 2019

Processing of personal data

PCI DSS

Payment data under protection
03
Benefit and convenience

Free migration

Billing in Kenyan shillings

Payment by MPesa or bank transfer

24/7

Free technical support

FAQ

Can Kenyan hospitals store patient data outside the country?

Health data is classified as sensitive personal data under the Data Protection Act 2019, and the Digital Health Act 2023 governs how it’s held and transferred. Under the Act, transferring personal data abroad requires proof of adequate safeguards, and moving sensitive data, which includes health data, out of Kenya requires each patient’s consent. Hosting in Kenya removes both burdens by keeping data in-country.

What does the Digital Health Act 2023 require for hosting health data?

The Act (No. 15 of 2023) established the Digital Health Agency and a comprehensive integrated health information system, with standards for privacy, security, and secure exchange of health data. Servercore provides ISO 27001- and PCI DSS-certified in-country infrastructure that supports those requirements. Certification of the HMIS software itself sits with your software vendor.

Is a certified HMIS mandatory for SHA contracting?

Yes. SHA requires providers to use a DHA-certified HMIS connected to the national digital health infrastructure to join the 2026/28 contracting cycle, with the compliance deadline extended to 30 September 2026. Servercore hosts the infrastructure your certified HMIS/EMR runs on.

Do hospitals need to register with the ODPC?

Yes. Health administration and patient care is on the ODPC list of activities that must register as a data controller or processor, regardless of turnover or headcount, with a certificate valid for 24 months. Registration is your facility’s responsibility. Servercore provides the certified infrastructure your registered operations run on.

Can we keep our existing systems and still meet data residency?

Yes. In a hybrid setup you keep your on-prem or existing systems and connect them to Servercore’s Nairobi cloud over a private channel (Global Router or Direct Connect), placing only the data that must stay in Kenya in-country.

What certifications should a healthcare hosting provider have?

Look for a Tier III facility, ISO 27001, and PCI DSS. Servercore’s Nairobi data center is Tier III with ISO 27001 and PCI DSS 4.0.1, and complies with DPA 2019 and GDPR.

Who is responsible for DPA 2019 compliance, the hospital or Servercore?

Your facility is the data controller and stays responsible for lawful processing, consent, DPIAs, and audit readiness. Servercore acts as a data processor providing certified in-country infrastructure. It’s a shared model, not a transfer of responsibility.

Discuss healthcare hosting with Servercore

We will carefully review your request and respond within one business day.