M Cosmetic is an Uzbekistan-based retail chain specializing in beauty, family, and home products sold through convenience stores akin to the «drugstore» format.
M Cosmetic stores offer over 8,000 product lines, including cosmetics, fragrances, household items, and baby care products. The typical store size ranges from 60 to 230 square meters. The retailer’s main supply chain consists of over 85 distributors from Uzbekistan. With approximately 25% of these suppliers being local manufacturers.
The first M Cosmetic store opened in Tashkent in 2022. Over the next two years, the company rapidly expanded its presence, launching stores in Samarkand, Andijan, Fergana, and other cities across the country. M Cosmetic’s concept in Uzbekistan is modeled after the best practices of Magnit Cosmetic, Russia’s largest drugstore chain with over 7,000 locations.
The hundredth M Cosmetic store opened its doors in Uzbekistan’s capital on May 31, 2024. The retail chain is actively investing in IT development to streamline its logistics cycle and meet increasing consumer demand. Recently, M Cosmetic transitioned to a new 3PL provider and integrated its information systems with the IT infrastructure of the new warehouse.
M Cosmetic’s retail network relies on a sophisticated IT infrastructure that supports both internal and external services. Internal systems include databases, 1C software, firewalls, a ticketing system, and monitoring tools like Zabbix and Grafana. External services encompass the loyalty program and mobile application. Furthermore, the company regularly develops proprietary IT solutions for internal use.
To maintain reliable service operations and facilitate in-house software development,
M Cosmetic requires a resilient cloud IT infrastructure that can easily scale resources.
«When starting our business in Uzbekistan, choosing the right cloud provider was crucial, as we didn’t plan to invest in our own servers. Servercore and its solutions underwent rigorous vetting to ensure they aligned with our corporate IT infrastructure standards. They met our expectations, paving the way for our collaborative project».
IT Director, M Cosmetic retail chain
M Cosmetic successfully deployed its IT infrastructure on Servercore’s cloud servers, effectively localizing its operations in Uzbekistan. By leveraging leased IaaS solutions, the retail chain developed and implemented its software products, supporting rapid regional growth and adapting to evolving business needs.
The PCI DSS certification of the Tashkent data center enabled secure storage of customer payment card information. Additionally, Servercore’s guaranteed SLA compliance ensured stable performance of both internal and customer-facing retail services in the cloud.
Currently, M Cosmetic operates over 20 custom-configured cloud servers with 313 virtual cores on Servercore’s cloud platform utilizing 1.72 TB of RAM for data processing.
Looking ahead, M Cosmetic plans to scale its business further, which will require increased server capacity. The company is considering dedicated server rentals and is prepared to continue partnering with Servercore for future technological needs.
IT Director, M Cosmetic retail chain
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