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Home IT Administration Services

IT Administration Services

Your digital services and applications will be kept running smoothly and securely. We will optimize database cluster performance.

DevOps as a Service

We will create an environment that will make application development more convenient by building app architecture and seamlessly moving your projects to our IT infrastructure. We will set up CI/CD processes and ensure that your digital services run without interruption.
1
Database management and backup configuration
2
Kubernetes cluster deployment and support
3
Proper log collection and storage
4
CI/CD pipeline implementation
5
Transferring data to storage and synchronizing it with the application
6
Setting up queue managers
7
Managing service configurations
8
Configuring load balancers for TCP and HTTP applications

System administration

We will take over routine tasks to free up your technicians. Our engineers will ensure that your services operate smoothly, make backups, and assist with database configuration. Our team will deploy monitoring systems and install software.
1
24/7 service monitoring
2
Backup setup
3
Diagnosing and resolving incidents
4
Support for current software versions
5
System vulnerability checks
6
IAM for access level management
7
Website support and regular SSL updates
8
Network management: firewall, DDoS protection, VPN access

Database administration

We will analyze your database performance, develop and carry out a cluster optimization plan accordingly. Our team will make sure that you update to the latest version on time, and provide 24/7 monitoring.
1
DBMS query optimization
2
Designating different database access rights to different users
3
Diagnosing and resolving database malfunctions
4
Supporting for current DBMS service software versions
5
Selecting applications and setting up an optimal configuration
6
24/7 service monitoring

Free migration to Servercore

We will seamlessly migrate your project to our cloud from another provider or on-premise equipment with minimal downtime. Our engineers are experts in migrating projects of various architectures. We will select the IT infrastructure depending on the load type and level.

We Execute Each Project
in 4 Simple Steps

Consultation
and TOR preparation

Upon reaching out to you, we will gather all project details. Then we will draft a Statement of Work (SOW) based on your requirements and document the anticipated deliverables.

Commercial
proposal

Next, we will prepare a comprehensive cost estimate that includes all project implementation expenses.

Project
execution

Throughout the project, we will adhere to the agreed-upon plan and keep you informed of our progress.

Handover

Upon completion, we will deliver the final product along with thorough project documentation. In addition, we will uphold the service level agreement (SLA) outlined in the contract.

IT Administration

Services Cost

To find out how much your project is going to cost, please leave 
a request. The final cost depends on the tasks in the Terms 
of Reference.

Our Сustomer Stories

Metering solutions / Kenya

M-PAYA Energy
Unlocks Cloud Speed and Reliability with Servercore

Client's objectives

Scale IT infrastructure for growth and regional expansion
Improve system responsiveness
Maintain predictable, affordable IT costs

Servercore solution

Self-service cloud infrastructure with control and easy scalability
Locally-hosted, high-performance cloud servers with 99.98% uptime
Transparent pay-as-you-go billing system

Software development / Kenya

Uzapoint:
How to Reduce Cloud Costs by 60% and Latency by 100x: The Nairobi Servers Advantage

Client's objectives

Migrate IT infrastructure to Nairobi-based servers
Reduce IT infrastructure maintenance costs
Ensure stable operations, minimal downtime and latency

Servercore solution

Provided cloud resources in a local data center that is compliant with GDPR and DPA 2019
Offered resource-based servers through a pay-as-you-use billing system with no hidden costs
Provided SLA level of 99.98% for cloud servers located in Nairobi with financial guarantees

Food delivery / Kenya

GoDeliveries:
How to Сut Сloud Сosts by 43% and Enhance Incident Response Times

Client's objectives

Reduce costs on maintaining IT infrastructure
Ensure stable food delivery operations with minimal downtime and latency
Decrease incident resolution time with technical support

Servercore solution

Offered resource-based servers through a pay-as-you-use billing system with no hidden costs
Provided SLA level of 99.98% for cloud servers located in Nairobi with financial guarantees
Ensured free 24/7 local support service with an average response time of 15 minutes

Retail / Uzbekistan

Bosch:
How to Accelerate Customer Engagement Fivefold and Automate Cloud-Based Business Processes

Client's objectives

Store personal and payment data in compliance with the laws of Uzbekistan
Automate business processes in the cloud and accelerate customer engagement
Optimize IT infrastructure costs

Servercore solution

Provided resources in a local data center with PCI DSS 4.0.1 certification
Guaranteed 99.98% SLA for cloud servers and rapid resource resizing
Provided competitive prices and a transparent billing system within the control panel

Fintech / Uzbekistan

Alif:
Reducing Service Downtime by 80%

Previous provider's solutions

Low server performance leading to downtime and traffic loss
Inability to delegate key equipment support tasks
No option to work via API, no application clustering capability

After migration to Servercore

Downtime of digital services cut by 80%
30% reduction in IT infrastructure management time
Transition to a modern technology stack and a convenient resource management system

FinTech / Uzbekistan

Uzum Nasiya:
Seamless Cloud Migration in a Month

Previous provider's solutions

Use of VDS with limited capacity and functionality without the ability to scale
Lack of personalized solutions for business development
Lack of adaptive resource settings

After migration to Servercore

Deployment of flexible servers to ensure stable service operation
Design of custom Managed Kubernetes clusters for specific tasks
Reduced IT specialist costs

Cybersecurity / Uzbekistan

HWG Sababa:
How to Localize IT Infrastructure in 7 Days

Client's objectives

Localize IT Infrastructure to сomply with regional law on personal data
Delegate equipment setup and maintenance to the provider
Manage operational expenses for IT infrastructure

Servercore solution

Provided cloud resources in a local data center certified for handling personal data
Ensured a 99.98% SLA, taking care of all technical and organizational aspects of resource deployment
Offered all resources for rent with the pay-as-you-go payment model

Aviation industry / Uzbekistan

Air Samarkand:
50% User Growth through Cloud Migration

Client's objectives

Seamlessly migrate a portion of IT infrastructure from on-premise to the cloud
Achieve uninterrupted operation and high availability of critical services
Delegate corporate portal administration

Servercore solution

Organized a free turnkey migration, selected easily scalable and powerful cloud services
Ensured a 99.98% SLA for cloud servers, optimized the load to ensure high availability for users
Provided an administration service with free 24/7 technical support and continuous service monitoring

Retail / Uzbekistan

M Cosmetic:
Selecting High-Uptime Servers for a Major Retail Chain

Client's objectives

Implement flexible and reliable cloud servers for stable operation of digital services
Achieve uninterrupted operation and high availability of critical services
Optimize IT infrastructure operational costs and facilitate convenient payments

Servercore solution

Ensured 99.98% SLA for cloud servers, provided easy resource management and scaling
Provided resources in a PCI DSS certified data center for secure handling of data, free DDoS protection
Offered servers with pay-as-you-go billing with payment in local currency based on resource consumption

IT development / Uzbekistan

Global Solutions:
How to Migrate from Foreign Cloud and Triple Speed of Delivery Process

Client's objectives

Migrate IT projects to local servers with a high uptime and ensure secure data storage
Reduce the time DevOps team spent on configuring and maintaining IT infrastructure operation
Optimize expenses on maintaining IT infrastructure

Servercore solution

Ensured SLA level of 99.98% for cloud servers, provided resources in a PCI DSS certified data center
Took care of setting up, monitoring, and ensuring the smooth infrastructure running
Offered servers with pay-as-you-go model, without additional charges for Internet speed

Fintech / Uzbekistan

OZPLANET:
Cost-Effective Scaling for a Platform Used by 50% of Uzbekistan’s Banks

Client's objectives

Ensure personal and banking data maintenance in compliance with Uzbekistan laws
Scale the digital factoring platform, using reliable servers
Optimize IT infrastructure costs

Servercore solution

Provided resources in a local data center with PCI DSS 4.0.1 certification
Delivered 100% SLA for dedicated servers with rapid IT system response
Offered competitive pricing with transparent panel billing

Pharmaceuticals / Kazakhstan

Provizor:
How to Ensure Fault Tolerance of a Procurement Platform for 3,000 Pharmacies

Client's objectives

Minimize downtime and scale the service
Store personal and payment data according to the laws
Optimize load on the servers and ensure quick response of the system

Servercore solution

Delivered up to 100% server SLA and rapid resource upscaling
Provided resources in a local PCI DSS certified data center
Provided high-performance physical and virtual machines

AI solutions development / Uzbekistan

Robiq:
How to Reliably Deploy a Speech AI Service on Dedicated GPU Servers in Uzbekistan

Client's objectives

Store customers’ personal data according to the law of Uzbekistan
Accommodate a transformer model for bilingual bots
Scale the speech AI platform on reliable servers
Optimize IT infrastructure costs

Servercore solution

Provided resources in a local data center with PCI DSS 4.0.1 certification
Provided NVIDIA Tesla T4 GPUs to ensure responsiveness and quality of bot responses
Provided 100% SLA for bare metal servers and fast resource resizing
Provided a transparent billing system in the control panel

IT consulting / Uzbekistan

BPMN Solution:
Increasing Service Response by 35% and Reducing IT Costs by 20% When Moving From On-Premise to Cloud

Client's objectives

Migrate to the cloud and store data under Uzbek laws
Accelerate IT system response and ensure rapid resource scaling
Optimize IT infrastructure costs

Servercore solution

Provided resources in a local Tier II+ data center
Guaranteed 99.98% SLA for cloud servers and resource resizing in just a few clicks
Provided competitive pricing and a transparent billing system within the control panel

Fintech / Uzbekistan

PayLink:
Migration to Servers in Kazakhstan: How to Accelerate System Response by 6 Times

Client's objectives

Store personal and payment data according to the laws
Achieve high service availability and accelerate system response
Optimize server resource usage and costs

Servercore solution

Provided resources with PCI DSS certification in a Tier III data center compliant with ISO 27001
Ensured 99.98% availability of cloud servers with an SLA guarantee
Upon request, servers with custom flavors were offered, allowing savings of up to 26% on resource costs

AI Solutions Development / Uzbekistan

CyberNet AI:
How to Deploy AI Solutions on Custom Servers and Accelerate System Response Time by 80%

Client's objectives

Migrate to custom servers to optimize load and costs
Flexibly scale resources to accelerate AI solution development
Ensure high availability of AI services and improve system response times

Servercore solution

Provided custom-flavor servers for flexible load management and a transparent billing model
Deployed flexible, high-performance scalable servers for voice AI bots with convenient panel management
Ensured uninterrupted server operation with 99.98 % SLA in a local Tier II+ data center

Servercore is Stable, Simple, and Offers Local Infrastructure

Availability zones in Kenya, Uzbekistan, and Kazakhstan​
Compliance with GDPR and DPA 2019
Free migration
Billing in Kenyan shillings
IAM service for managing authorization and access levels
Payment by MPesa or bank transfer

SLA > 99,98%

With financial guarantee

PCI DSS

Payment data under protection

IaaS и PaaS

A wide range suitable for any task

24/7

Free technical support

Contact Us

Do you have any questions? Write to us and we will respond within one business day.