GoDeliveries is an innovative food delivery service in the bustling streets of Nairobi, Kenya, that aims to provide customers with meals within 40 minutes. The company was established as a platform that offers affordable and efficient food delivery services to communities in Nairobi areas, where such services are limited.
By targeting these communities, GoDeliveries aims to improve food delivery accessibility and offer diverse culinary options in Nairobi and its environs.
Specifically, GoDeliveries’ business model focuses on connecting restaurants with customers through a sophisticated ecosystem of three interconnected Android-based mobile applications. The first application enables customers to browse menus and place orders quickly. The second application allows restaurants to manage orders and update their culinary offerings. Lastly, the third application facilitates logistics by enabling riders to receive and process order receipts and delivery assignments. This integrated, multi-platform approach ensures a smooth, end-to-end experience for customers, restaurants and delivery workers.
The company’s IT infrastructure is primarily built around these applications’ backend systems. Consequently, securing a reliable cloud hosting provider was a critical prerequisite for
GoDeliveries before its project launch.
Prior to the partnership with Servercore, GoDeliveries relied on a hybrid infrastructure, including on-premises devices and cloud services from providers outside of Kenya. However, this infrastructure setup caused the company to face significant operational and performance challenges. The most pressing challenge was the high cloud costs from their previous cloud provider, which placed substantial financial strain on the startup. Additionally, the technical support team consistently demonstrated slow response times, hindering the prompt resolution of technical incidents.
GoDeliveries’ key business objective was to enhance server efficiency while minimizing latency and downtime. With this in mind, GoDeliveries conducted a thorough market analysis to identify the optimal hosting solution that would reduce costs and enhance the performance of its virtual servers. However, it became clear that not many IT infrastructure providers in the Kenyan market could meet GoDeliveries’ business needs. Most providers either failed to meet the company’s performance standards or demanded unsustainable premium pricing for a growing startup.
A pivotal moment arrived when Kalvin Omollo, GoDeliveries’ CEO, discovered Servercore’s cloud solutions. Recognizing the potential, the teams invested a month in rigorous comparative analysis, systematically comparing Servercore’s offerings against their existing technology partner. This systematic approach ultimately resulted in a tactical transition to Servercore’s cloud infrastructure.
CEO of GoDeliveries
GoDeliveries successfully migrated its IT infrastructure to Servercore, completing the transition within one month. The company launched its food delivery service on reliable cloud servers in Kenya and hosted its database within the provider’s cloud ecosystem.
In so doing, GoDeliveries was able to meet its primary business needs — reducing costs associated with cloud capacity rental by 43% while increasing the performance of its IT systems by leveraging Servercore’s powerful and flexible servers located in Nairobi, Kenya.
Additionally, the company improved its experience with the cloud provider thanks to Servercore’s responsive 24/7 technical support. Servercore’s engineering team consistently demonstrates extraordinary responsiveness, addressing and resolving any technical inquiry within 15 minutes. This commitment to rapid problem-solving has directly contributed to GoDeliveries experiencing zero technical failures or latency issues since the project launch.
Currently, GoDeliveries is focusing on expanding its food delivery services and experiencing steady traffic growth. The company stands prepared to scale its IT infrastructure within the Servercore cloud as its business evolves, ensuring continued infrastructure agility and operational excellence.
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